Dear partners,
Following the SIBUR and TAIF merger, we are actively integrating commercial functions and improving processes. We also strive to maintain high quality and efficient customer service. In order to make our collaboration even more convenient and successful, we have decided to start selling our petrochemical products through a one-stop shop platform. SIBUR Holding, Nizhnekamskneftekhim, and Kazanorgsintez have all signed a contract transfer agreement.
All existing supply contracts with Nizhnekamskneftekhim and Kazanorgsintez have been handed over to SIBUR Holding, including all rights and obligations under these contracts except for payment and claim terms for product batches delivered directly by Nizhnekamskneftekhim or Kazanorgsintez.
IN ORDER TO MAKE OUR COLLABORATION EVEN MORE CONVENIENT AND SUCCESSFUL, WE HAVE DECIDED TO START SELLING OUR PETROCHEMICAL PRODUCTS THROUGH A ONE-STOP SHOP PLATFORM
When making a payment for your goods, please double check the recipient of the funds:
If your goods were delivered by Kazanorgsintez or Nizhnekamskneftekhim, please send the payment to Kazanorgsintez or Nizhnekamskneftekhim
If your goods were delivered by SIBUR Holding or if you have signed an addendum to your supply contract with SIBUR Holding, then the recipient should be SIBUR Holding
You can find SIBUR Holding’s bank details in the notification that supply contracts were being transferred, which was sent previously. You are always welcome to check the up-to-date bank details with the Customer Service Centre at client-service@sibur.ru. Also please note that some terms of the delivery contract contain separate procedures and provisions for deliveries directly from SIBUR.
If you have any questions, please reach out to the account manager from Kazanorgsintez or Nizhnekamskneftekhim who managed your supply contract, or to the Customer Service Centre. We look forward to further expanding our relationship that benefits both our companies and drives success!

Maria Borisova,
Head of the Customer Service Centre at SIBUR:
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